Return & Refund Policy

Want to exchange or return a product? It’s simple and quick in just three steps! 😊

You can return your order within 14 days of receipt, and we’ll ensure the purchase amount is refunded to your account within five working days after we receive your return.

Easy Returns in Three Simple Steps

Step 1: Fill in the return form

  • Download the return form [here] and complete it fully.

Step 2: Send your order

  • Ship the items along with the completed return form to the address provided on the form.
  • Make sure your package is equipped with a Track & Trace code. As the sender, you are responsible for the return, and we want to avoid any misunderstandings.

Step 3: Receive your refund

  • Once we’ve received your package, we’ll process your refund within five working days and transfer the amount back to your bank account.

At Demore, we aim to make returns and refunds as seamless as possible. Your satisfaction is our priority! 😊

Frequently Asked Questions

What is Demore's mission?

At Demore, we believe in products that make your daily life easier while contributing to a better world. Our focus is on innovative, reusable, and eco-friendly essentials.

What products does Demore offer?

Our assortment focuses exclusively on innovative and high-quality home appliances designed to make everyday life easier and more efficient. Explore our full collection on our website for the latest must-have gadgets for your home.

How can I place an order?

To place an order, browse our collection, add desired items to your cart, and proceed to checkout. We offer secure payment options, including American Express, Apple Pay, Google Pay, Maestro, Mastercard, Shop Pay, Union Pay, and Visa.

What are the shipping options and delivery times?

We offer free home delivery. For detailed information on shipping options and delivery times, please refer to our 'Delivery and Shipping' page.

How can I request a return or exchange?

If you're not satisfied with your purchase, you can request a return or exchange by following the instructions on our 'Return & Refund Policy' page. We strive to ensure customer satisfaction and handle returns promptly.

How can I contact Demore for further assistance?

For any inquiries or assistance, you can reach us via email at businessthedemoreagency@gmail.com. Or fill in the contact form on the 'contact' page. Our team is here to help and will respond as soon as possible.